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About Velocity and our staff

Velocity Information Technology Services was founded with one goal in mind: To provide faster, more reliable service than any other network integration company.

During the past 16 years, we have established a reputation as an IT company that provides excellent service and quality products for its customers.

As we look to the future, it is this "excellence in service" philosophy that will drive our company as we introduce new network and Internet-based products and services.

You may also download our Corporate brochure here

 


VELOCITY INFORMATION TECHNOLOGY SERVICES, INC. was founded with one goal in mind: to provide faster more reliable service than any other network integration firm.

During the past 16 years, we have established a reputation as an IT company that provides excellent service and quality products for its customers. As we look to the future, it is this "excellence with quality" philosophy that will drive our company as we introduce new network and Internet-based products and services.

As part of our commitment to “excellence in service” we:

Maintain an aggressive education program to ensure that every professional at Velocity
meets our rigorous standards

Are a Microsoft Certified Partner

Hire highly trained engineers and technicians who have several years of experience
working with a wide variety of technologies

Provide design and consulting services for Internet and network solutions


Offer installation and maintenance services to keep your technology working for you


Are committed to providing quality business solutions


Velocity Information Technology Services, Inc.
3490 Belle Chase Way
Suite 150
Lansing, MI  48911

 us here
 
Toll Free (800) 960-7837
  Email: support@velocityinformation.com
Email: info@velocityinformation.com



Our Staff


Ken Adams, president
Email:  kadams@velocityinformation.com

Our president and owner brings the operational and engineering experience to position our company as the leader in the information technology industry.  Ken is responsible for the management of Velocity's operations including accounting, human resources and general business administration.

Ken also has several other interests, including real estate properties located in Michigan and Indiana.




Kent Gartside, vice president business development
Email: 
kgartside@velocityinformation.com

Kent has several years of business ownership and project management experience. Kent has spent most of his career in the information technology industry, working with executive level manufacturing and distribution managers on various IT and business projects.

Kent has been very busy marketing Velocity's technology services, which include well-recognized managed service programs and application hosting services.




Mark Pardee, vice president of engineering
Email:  
mpardee@velocityinformation.com

Mark, our vice president of engineering and co-owner, has more than 20 years of experience in the computer industry. Mark has led several project teams in the development of business critical systems.

Mark has 12 years of experience supporting The Agency Manager (TAM) from Applied Systems and has worked on large, high profile projects with executive management.

Mark also has experience programming mainframes and PCs. Mark is a Microsoft Certified Professional, Novell Certified Netware 5 Engineer, HP Certified Professional, WatchGuard Certified technician and Citrix Systems administrator.



Cheryl Pardee, vice president
Email:  cpardee@velocityinformation.com

Our vice president and co-owner has more than 18 years of experience operating a small business. Cheryl oversees Velocity's Human Resource Department where she coordinates the ongoing employee training program.

Cheryl's other responsibilities include accounts receivable, inventory control, quality assurance and office administration.







Chris Conn, Support Desk technician
Email:  cconn@velocityinformation.com


As one of Support Desk and infrastructure technicians, Chris assists customers with level one support issues.

Chris has more than 10 years of experience with cabling infrastructure and installation, controls equipment and data center design.  Chris also oversees the installation and configuration of our network cameras and video technologies.







Jeff Edwards, Support Desk engineer
Email:  
jedwards@velocityinformation.com

Jeff has extensive experience creating technical assessments and analysis of businesses.

Jeff has more than 15 years of experience with server and network administration, PC support and project management.  He also has experience working in the government and manufacturing sectors.

This seasoned veteran uses innovative processes and remote systems support to make a client’s business operations more efficient.

 


Noel Estabrook, Web Development

Noel has over 15 years of computer and internet expertise.  Noel has written a dozen books on topics ranging from internet usage and development to online learning strategies. He has also developed software and websites for industry, universities, school systems, and ministries and has more than 10 years of small business and project management experience.


Email:  nestabrook@velocityinformation.com





Doug Kinney, network engineer
Email:   
dkinney@velocityinformation.com

Doug brings more than 15 years of network engineering experience to Velocity Information Technology Services. Doug has several years of experience working with Microsoft networks and in IBM AS/400 environments.









 

Dan
Lopez, Support Desk technician
Email:  dlopez@velocityinformation.com

Dan is one of our experienced support technicians. His experience working for several highly respected national electronics retailers has allowed him to fine tune his excellent customer service skills.

Dan also has a CCNA specialization and is pursuing a degree in computer networking.








Pat O'Donnell, Support Desk technician

Email: 
podonnell@velocityinformation.com

As one of our support technicians, Pat works at our support desk assisting customers with level one support issues.  Pat’s more than 16 years of experiencing teaching in public and private schools has given him the people skills he needs to offer our customers excellent customer service.

Pat also worked for an international IT services company as a help desk agent. While with this company, he serviced a large group of users, trained new help desk agents and provided ongoing quality assurance feedback to the organization.




Kevin Pardee, Support Desk technician
Email:  
kpardee@velocityinformation.com

As one of our support technicians, Kevin works in our help desk department assisting customers with level one support issues. Kevin is currently attending college and working on his engineering degree.









Frederick Schramm, network engineer
Email:    fschramm@velocityinformation.com

Frederick brings 14 years of network engineering experience to Velocity Information Technology Services.

Frederick has spent more than 10 years maintaining large server farms for several large insurance agencies.  Frederick's experience with insurance agency operations and procedures adds value to our position to the independent insurance agency vertical market.


 



Strategic Advantage

Excellent service backed by Microsoft certified engineers and technicians.

Our corporate slogan, "Excellent Service and Quality Products," is more than just a saying. We recognize that service is the key component in providing solutions for a business.  Our expert staff has many years of experience servicing Microsoft and Novell networks and assist you by:

We can handle the day-to-day administration of your IT systems as well as solve any problems that arise

We have direct access to the top experts at Microsoft to solve even the most difficult problems
We provide design and consulting services for Internet and network solutions
We offer installation and maintenance services to keep your technology working for you
We are committed to providing quality products

The exceptionally well-trained staff at Velocity Information Technology Services is committed to providing outstanding technical services.

Velocity Information Technology Services is committed to providing outstanding technical service with our exceptionally well-trained staff. 

Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional (MCP)
Cisco Certified Network Administrator (CCNA)
Novell Certified NetWare Engineer (CNE)
Novell Certified NetWare Administrator (CNA)
Hewlett Packard Certified Professional
WatchGuard Certified
Lenova
3X Systems
XioTech

 
Microsoft Certified Partner

As a Microsoft Certified Partner (MCP), we have demonstrated expertise in the full line of Microsoft solutions. From the smallest network to the largest, Velocity Information Technology Services is your choice for quality network integration projects.


Commitment to Staff Training

The exceptionally well-trained staff at Velocity Information Technology Services is committed to providing outstanding technical services.

As a Microsoft Certified Partner (MCP), we have demonstrated expertise with the full line of Microsoft solutions. From the smallest network to the largest, Velocity Information Technology Services is your choice for quality network integration projects.



You may also download our Corporate brochure here


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